Return & Exchange Policy

We aim to ensure your satisfaction with every purchase. If you are not entirely happy with your order, please review our return and exchange guidelines below:

For Orders Delivered Within India

1. Initiation Period:

To initiate a return or exchange, kindly inform us within 2 days (48 hours) of receiving your order.

2. How to Return:

• Please courier the products to our designated return address. Make sure to include:
  A printed copy of the Invoice or Order Confirmation.
• Your name, contact number, and order details.

Return Address:
10-1-67/4, Anand Nagar, Masab Tank, Hyderabad – 500028

Contact Number: 7075074949

Note: Return shipping charges are to be borne by the customer.

3. Quality Check (QC):

All returned products will undergo a Quality Check. We will inspect for:

• No signs of usage
• No damages
• Tags and labels intact

If the product fails QC, it will be returned to you.

4. Exchange Process:

Once the product clears QC, we will proceed with your requested exchange — either for size or style (subject to availability).

5. No Refund Policy:

As per our company policy, we do not offer refunds on any product. Items once sold are eligible only for exchange or a credit note.

International Orders:
We currently do not accept returns or exchanges for
international orders.

If you have any concerns or need help selecting the right size, feel free to contact us at theruhs.com@gmail.com. Our customer care team will respond within 1–2 business days and assist you through the process.